JWed Help Center: FAQ
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Customer and Technical Support
Having issues with app features? Find solutions here.
Miriam avatar
By Miriam1 author20 articles
A member disappeared. Why?
How do I remove my profile from the site?
What is 'On Break' and how does it work?
How do I change my password?
How can I edit my home location?
Where can I find my messages?
How do I undo a like?
How do I block someone?
How can I go back to a skipped profile?
How can I close or delete a chat?
How do I dislike someone during a swipe search so I never see them again?
How do I deactivate or delete my JWed account?
How can I communicate using the JWed App?
Why won't the red count indicator go away on my app icon?
Why do some profiles have a green dot?

Managing Your Account


Help! I paid for the app but it's asking me to pay again.
Help! I forgot my password.
Help! I can't see my Photo on my Profile
Help! My app will not open
Help! I cannot log in.
JWed Help Center: FAQ
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