Customer and Technical Support
Having issues with app features? Find solutions here.
By Miriam1 author20 articles
A member disappeared. Why?
How do I remove my profile from the site?
What is 'On Break' and how does it work?
How do I change my password?
How can I edit my home location?
Where can I find my messages?
How do I undo a like?
How do I block someone?
How can I go back to a skipped profile?
How can I close or delete a chat?
How do I dislike someone during a swipe search so I never see them again?
How do I deactivate or delete my JWed account?
How can I communicate using the JWed App?
Why won't the red count indicator go away on my app icon?
Why do some profiles have a green dot?