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Help! My app will not open

If you are experiencing freezing, opening issues, or login issues, please try the following.

Sara avatar
Written by Sara
Updated over 2 years ago
  1. First, try deleting and reinstalling the app.

  2. If that does not work, clear your cache. Instructions here: https://prnt.sc/sgah3n

  3. Then clear your data. Instructions here: https://prnt.sc/sgahfz

  4. Then try again to delete and reinstall the app.

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