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Help! My app will not open

If you are experiencing freezing, opening issues, or login issues, please try the following.

Written by Sara
  1. First, try deleting and reinstalling the app.

  2. If that does not work, clear your cache. Instructions here: https://prnt.sc/sgah3n

  3. Then clear your data. Instructions here: https://prnt.sc/sgahfz

  4. Then try again to delete and reinstall the app.

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