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Why Did JWed Change from "Messages" to "Chats?"
Why Did JWed Change from "Messages" to "Chats?"

JWed has enhanced the member communications experience with the new “Chats” interface.

Miriam avatar
Written by Miriam
Updated over a week ago


“Chats” on the website and the JWed App, now includes all communications between members.

WHY DID JWED DO THIS?

JWed consistently invests to optimize our members' experience.

While we acknowledge change can naturally bring some initial member concerns, we know the new system will prove far more powerful, far easier to use and result in far more communications between members - which means even more matches!

In addition, given the growth in numbers of JWed members and the ever-increasing number of member communications, the existing “Messaging” interface did not suffice and JWed had to be proactive in replacing with a system much more robust and user-friendly.

Lastly and importantly, through the "Chats" interface, the JWed website and the JWed App are now fully synchronized, enabling cross-platform usage by members simple and easy.

WHAT THIS MEANS IN WHAT YOU SEE

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